Tuition Policy / Attendance Policy

Attendance Policy

1. Students are expected to keep their agreed schedule. Students must show up to their lessons ON TIME.
Teachers are not responsible to make up for the lost time due the student’s late arrival.
2. Every calendar year, each student can cancel up to 4 lessons if one business day advanced notice is given. These 4 lessons can either be credited or rescheduled. Cancellations beyond the fourth lesson will be charged and no make-up lessons will be provided. Note: This policy does not apply on the Music Land observed holidays: New Years Day (Dec 31st and Jan 1st), Memorial Day (May),
Independence Day (July 4th), Labor Day (September), Thanksgiving (Thursday and Friday),
and Christmas (Dec 24th and 25th).
3. Any missed lesson will be charged unless one business day advanced notice is given and there will be no make-up lesson or credit provided.
4. In case of emergencies, when a student is unable to give the one business day advanced notice, a make-up lesson may be arranged upon agreement with the teacher. No credit will be given under these circumstances.
5. No Show WILL NOT be considered for Make-Ups or credit unless arranged upon agreement with the teacher.
6. Rescheduling will be provided upon the discretion of the teacher. Keep in mind that teachers have busy schedule, so Music Land has the right not to provide make up lessons for those who are rescheduling too many times & abusing the privilege of Make-Ups. Students must have a legitimate reason for rescheduling.
7. Any student who misses or cancels four or more lessons consecutively will not be guaranteed to keep their reserved lesson time and instructor.
8. No credit and no make-up lessons will be given for students who miss any of the group music classes.
9. Should a teacher needs to be absent, a substitute teacher will be provided for the student. If a substitute teacher cannot be provided, the lesson will be rescheduled or credited.
10. Students must notify Music Land 30 days in advance if they decide to discontinue the private lessons.
11. Music Land does not give Refund under any circumstances.

 

For more information regarding the Program and Tuition: Please contact us at
510-793-1899 (Fremont) or email at: mail@musiclandschool.com attn: Fremont Campus
650-578-1899 (Foster City) or email at: mail@musiclandschool.com attn: Foster City Campus
925-803-1899 (San Ramon) or email at: mail@musiclandschool.com attn: San Ramon Campus

Prices and classes are subject to change without notice.